Contact & Registration
Talk to us, register your keys, or get a replacement
Register your keys & warranty
Registering your lock and its unique key code activates your warranty and lets you order replacement keys later if you ever lose them.
Register your lock →Lost or need a spare key?
Order a genuine replacement key online. Your lock must be registered with LITELOK first (see above).
Order a replacement key →Contacting us
Have questions? Send us a message.
Opening hours: Mon-Fri, 9am-5pm (GMT)
Contact LITELOK
Contact us
We are here to provide you with exceptional service and support. Response target: within 48 hours for form/email queries.
When you get in touch, you'll be asked what your message is about:
- Help regarding an existing order
- I'd like to cancel my order
- I have a question but haven't ordered yet
- I have a marketing query
- Something else
- Customer Service: hello@litelok.com
- Marketing: marketing@litelok.com
Address
LITELOK HQ Unit 6, Raglan House Bailey Court Swansea SA5 4DE
Phone us
Speak to our team directly on +44 (0)1792 712539.
Opening hours: Mon–Fri, 9am–5pm (GMT)
LITELOK Rewards (Referral Scheme)
LITELOK Rewards
Refer a friend and you'll both get a discount on your next LITELOK purchase.
By making the most secure locks on the planet, we're on a mission to keep the world's bikes and motorcycles safe. Help us spread the word by telling your friends about LITELOK.
To join, sign up with your email (name is optional) and agree to our Terms and Conditions and Privacy Policy.